Hello there,
My name is Maria,all this nonsense has started over me falling off my bike....
OOOUUUCH
It sounds like your wife has had a very bad experience bless her,and the training school she went with sounds sh*te,
Tell your wife never to give up and go to a different training school,some are better than others,she should also have been given another bike.
I was in my first hour when i fell off,but i tried again and was a bit shakey so i thought i would go back a few days later,
Your wife is not useless,if anything she has proved to herself that sometimes making an adult and mature decision is for the best.
TRY A DIFFERENT SCHOOL....